Your privacy matters at VocaPack.
This Privacy Policy explains what information VocaPack collects, how that information is used, how it may be shared, and the choices available to you. VocaPack is a vocabulary learning app and website.
Contents
1. Information We Collect
VocaPack collects limited personal information and app-related data necessary to operate the app, provide account features, support purchases, and improve the user experience.
Information you provide directly
- Your email address when you create an account
- Your name, if you choose to provide one
- Information you provide when contacting support
Authentication information
VocaPack uses Firebase Authentication to allow users to sign in. Depending on the sign-in method, this may include:
- Email address
- Authentication provider, such as Email, Google, or Apple
- A unique user identifier associated with your account
App data and account data
VocaPack uses Firebase Firestore to store account-related and app data. This may include:
- Account information
- App progress and related user data
- Subscription access status
Advertising information
VocaPack uses Google AdMob to display advertisements. AdMob may collect limited device and usage-related information, such as:
- Device type
- Operating system information
- General app usage data
VocaPack does not currently use personalized ads.
Purchase and subscription information
VocaPack uses RevenueCat to manage subscriptions and purchase access. RevenueCat may process information such as:
- Subscription status
- Purchase or transaction identifiers
- App user identifiers needed to validate access
If VocaPack later adds more features, analytics, login methods, or data fields, this Privacy Policy may be updated to reflect those changes.
2. How We Use Information
VocaPack uses collected information to:
- Create and manage user accounts
- Provide access to app features and services
- Store and restore app-related account data
- Verify subscription or purchase access
- Display advertising within the app
- Communicate with you about your account, support requests, or important service updates
- Operate, maintain, and improve VocaPack
3. Payments and Subscriptions
VocaPack does not directly process your full payment card details through this website.
Purchases and subscriptions are handled through third-party billing platforms such as Apple App Store or Google Play, depending on where the purchase is made.
RevenueCat is used to help manage subscription status and purchase entitlements within the app.
5. Data Storage and Security
VocaPack uses reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
Data may be stored and processed using third-party infrastructure providers such as Firebase, AdMob, and RevenueCat.
6. Data Retention
VocaPack keeps personal information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, and enforce agreements.
If you delete your account or request deletion of your personal information, VocaPack will review and process that request, subject to any legal or operational requirements to keep certain records.
7. Your Choices and Rights
You have control over your personal information and how it is used.
- Request access to the personal information VocaPack holds
- Request correction of inaccurate information
- Request deletion of your personal information, where applicable
Account Deletion
VocaPack provides an account deletion feature directly within the app. You may delete your account at any time through the app settings.
When you delete your account, your personal data and associated account data stored in Firebase are permanently removed.
If you are unable to access your account, you can request deletion by contacting us at: support@gtinnovations.app
To make any privacy-related request, you may also use the contact details listed below.
8. Children’s Privacy
VocaPack is not intended for children under the age of 5, and VocaPack does not knowingly collect personal information from children under 5. If you believe a child has provided personal information, please contact VocaPack so appropriate steps can be taken.
9. Changes to This Policy
VocaPack may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised effective date or last updated date.
10. Contact Us
If you have any questions about this Privacy Policy or want to make a privacy-related request, you can contact us at:
- Email: support@gtinnovations.app